FAQ
Frequently Asked Questions
Is this a sign or a decorative piece?
This is a freestanding steel décor piece designed for shelves, mantels, consoles, and entry tables.
It is not a sign and does not include lettering or personalization.
What is it made from?
Each piece is cut from solid steel — not printed, stamped, or layered.
You can choose raw steel or a matte black powder-coated finish.
What sizes are available?
Timberline Trees is available in the following sizes:
- 18" × 9" (~2 lb)
- 24" × 12" (~4 lb)
- 30" × 15" (~6 lb)
- 48" × 24" (~10 lb)
Does it need to be mounted?
No mounting is required.
Each piece is designed to sit securely on a shelf or flat surface. For the best visual effect, place it near a wall so light can cast natural shadow.
How long does it take to ship?
Most orders ship within 1–3 business days.
Each piece is cut and finished in Tennessee before shipping.
Can I change or cancel my order?
If you need to make a change, contact us as soon as possible after ordering.
Once production has started, changes or cancellations may not be possible.
Do you offer returns or refunds?
Returns are accepted per our Refund Policy.
If your piece arrives damaged or incorrect, contact us and we’ll make it right.
Where do you ship from?
We ship from the USA.
Still have a question?
If you don’t see your question answered here, visit our Contact Us page and we’ll be happy to help.