Start with steel.
The body begins as heavy-gauge steel, cut and formed for the size of the pillar, not molded from plastic or stamped as a decorative shell.
You can cancel any time before your order goes into production, for any reason, and get a full refund. There is no cancellation fee and no restocking charge.
Email orders@mail.wetherbyridge.com with your order number and we will tell you whether your order has started. Every pillar is built to order, so the earlier you tell us, the simpler it is.
Once your order is in production it is cut for your address and cannot be returned. It is a custom piece made for one house, so we cannot resell it. Check your house number, size and finish before you order.
This applies to change of mind only. It does not affect anything in the next section.
If your item arrives damaged, defective, or not what you ordered, we make it right. Depending on the problem that means a repair, a replacement, or a refund.
Please inspect your order on delivery and contact us at orders@mail.wetherbyridge.com with photos and your order number.
Nothing on this page limits your rights when the item is not what you ordered.
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, for any reason.
Returned items must be undamaged, still working, and accompanied by proof of purchase. This right applies to custom and personalized items too, and installing the pillar does not void it.
We do not offer direct exchanges. If your item is eligible to come back, return it first, then place a new order once the return is approved.
Once an approved return is received and inspected, we will notify you of approval or rejection.
If approved, refunds are issued to your original payment method and processing typically takes up to 10 business days. Banks and card providers may take additional time to post the refund.
If more than 15 business days have passed since approval, contact us at orders@mail.wetherbyridge.com.
Return address:
533 W Baddour Parkway, Building B
Lebanon, TN 37087
Most homes do not need a louder sign. They need the last temporary thing removed: the address marker that never quite matches the driveway, the landscaping, or the house. So we started building that piece from steel in our Tennessee shop, one address at a time.
That was the standard from the beginning. Not louder. Not fancier. Just permanent enough to feel settled.
A lot of address markers are bought after everything else is finished. The driveway is done. The landscaping is in. Then a plastic plaque or thin metal sign gets placed near the road because the address still has to be visible.
That was the gap we cared about: a marker that feels installed, not placed there. Steel during the day. Readable numbers after dark. Quiet enough to belong at the entrance instead of taking it over.
“It looks good now. The address is the only thing left.”
That question is more useful than a mission statement. We stand back, look at the proportions, check the welds, check the backing behind the numbers, and decide whether the piece feels installed or just placed there.
If it still feels like something stuck in the yard, it does not leave.
Every step has to earn its place. If it does not help the address read better from the road or make the piece feel more permanent at the property, it does not belong on the pillar.
We are not decorating a post. We are building the address into the body from the beginning.
No decal. No thin plate. No plastic shell pretending to be permanent.
The body begins as heavy-gauge steel, cut and formed for the size of the pillar, not molded from plastic or stamped as a decorative shell.
Your numbers are cut through the face so the address becomes part of the pillar itself, then backed for clean daytime contrast and nighttime readability.
The pillar is welded, squared, dressed, and fitted for the internal solar light system before it ever reaches final finish.
Matte black stays clean and quiet. Raw steel is left to weather into its own patina. The right finish should make the entrance feel settled.
Some properties need a crisp black edge. Others look better with raw steel that changes over time. Both are meant to make the entrance feel settled, not decorated.
Powder coated for a quiet architectural look that works with brick, stone, siding, and dark exterior accents.
Left raw so the surface can weather into a warm patina. The point is that it keeps becoming its own piece over time.
These are the checks that matter because they are the things a homeowner notices later: from the road, from the driveway, and after dark.
The cut edges, white backing, and internal light all have to work together from the street.
It should feel permanent without turning into a monument, bollard, or roadside sign.
Powder coat or raw steel, it has to hold its place through sun, rain, and seasons.
The best version does not shout. It makes the entrance look like someone finally finished the place.
Choose the size, finish, and house number. We cut that address into steel, assemble the lighting, finish the piece, and send it ready to install. There is no finished shelf because every order starts with a different address.